Frequent questions

A private transfer is a transport service adapted to you as an individual passenger without having to share a car with anyone else. Once you arrive at the Fiumicino airport you will not have to wait for other passengers. The driver will be waiting for you at the Fiumicino airport terminal, clearly showing your name on a board and then taking you to the specified address. In Rara Res we provide you froma safe transfer service to and from the Rome Airport
Once you arrive at the airport in Rome, either to the Fiumicino Airport or to the Ciampino Airport, you must first pass through customs, retrieve your luggage at the corresponding appointments and follow the exit signs to meet with our representative. Our driver will welcome you and take you to the international port terminal. Civitavecchia Our licensed service gives us a special step to enter the dock. In the event that the transfer is from the port of Rome to any of Rome's airports, your driver will wait for you at the pier under the cruise.
In case you need a transfer from your hotel to the airport, our driver will pick you up by the reception (lobby) of your hotel. In case you are going to be picked up in an apartment or at home, wait at the main door at street level at the agreed time. The driver will search you there to start the transfer to the contracted place.
We always check the train / plane arrival times. The driver will wait on all delayed flights and his transfer is assured and will be operative without additional charges.
You must inform us of the next departure of the flight and your arrival time using the telephone number shown on the confirmation form.
To make the transfers we only use vehicles with license and with all the available options.
Each passenger can carry 1 large suitcase and 1 handbag with no weight limit.
The child seat is provided free of charge. The need for a child seat must be notified in advance when making the reservation.
Our prices include all taxes, and are per car, not per person.
You can pay in cash or by credit card directly to your driver. Any payment by credit card must be notified in advance when making the reservation (an extra 10% will apply).
Cancellations can be made up to 24 hours before the arrival time, free of charge. Cancellations made less than 24 hours before will be charged in full.

Happy customers

Impecable servicio, puntual y transfer del aeropuerto de Fiumicino a Roma en coche de lujo. También lo contratamos para el traslado desde Roma hacia Fiumicino y para una excursión Castel Romano. Volveremos a confiar en ellos, una muy buena experiencia. Gracias por todo!

César Fernández García(Barcelona,España)

Fantástico servicio de Marco y su equipo. Reservamos en el último minuto de nuestro crucero y teníamos un automóvil en 1,5 horas. Nos trasladaron a Roma y volvimos y seguimos cambiando nuestro horario de recogida y nunca fue un problema. Lo recomiendo encarecidamente. Gracias.

Tracy Butler(Bournemouth,Reino Unido)

Magnífico servicio. Fácil de contactar y siempre disponible si algo sale mal.Los chóferes son muy amables.Elección segura para la próxima vez que vengamos a Roma.¡¡¡¡Felicitaciones!!!!

Jose Gaubeka López(País Vasco,España)